Why ECM Products and Content management systems?
Ecm is not a new concept, it has been around for a while now. For as long as there have been large companies, there has been ECM.
With time we have seen the ECM products evolving from a very basic system to advanced complex systems. It just got infinitely more complicated (or easier, depending on your outlook) with the rise of digital information.
According to Prescient Digital Media ECM is, “the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization’s unstructured information, wherever that information exists.”
With time new products have been introduced to the market and advanced features added to the older products. With increasing competition the feature list of the ECM products have been increasing constantly. Some of the advanced features added to ECM products are Wrokflow management, Content Targeting, Advanced Caching techniques etc.
A list of reasons behind why organizations are investing in ECM is:
- Content Sharing
- Improved Search
- Version Control
- Cost effective Automation
But while the reasons are many for why organizations should invest in ECM, the stumbling block has been to show what the real return on investment (ROI) is from ECM. Everyone agrees that ECM is good, but putting your finger on exactly what order of magnitude of savings, benefits and choosing from the multiple product available in the market is still hard.